Terms of Service

These Terms govern access to ClubOS. By creating an account or using the service, you agree to these Terms and the Privacy Policy. You must provide accurate registration information, keep your credentials secure, use your real role and age, and accept the current version of both policies. If you act for a club or other organization, you represent that you have authority to bind it.

Each account belongs to one person and may hold several authorized roles. Clubs control membership, role assignment, rosters, programs, and much of the data entered on their behalf. Administrators must verify their accounts, maintain accurate records, give users only the access needed for their role, preserve required consent evidence, and promptly remove access that is no longer appropriate. You are responsible for activity performed with your credentials and must report suspected compromise.

ClubOS is designed for youth sports, but children may use it only through the age-appropriate experience and guardian relationship required by the service and applicable law. Adults may not instruct a child to misstate age or bypass guardian consent. Clubs and guardians are responsible for confirming authority over a child’s participation, information, media, waivers, and communications.

Invitations may be sent only by a verified, active administrator who has an existing club relationship with each recipient and permission to contact them. Purchased, rented, scraped, or unrelated lists are prohibited. Administrators must honor decline and report requests, may not work around delivery limits or suppressions, and remain responsible for the accuracy of any relationship attestation. ClubOS does not support marketing email at launch.

You may not harass or exploit another person; impersonate anyone; upload unlawful, deceptive, discriminatory, or infringing material; expose a child’s data without authority; probe or bypass security; interfere with service operation; automate abusive traffic; reverse engineer protected portions of the service except where law permits; or use ClubOS to send spam, advertising, or unsolicited messages.

Clubs may use Stripe Connect to accept participant payments. Stripe, the connected club, and applicable financial institutions process payment credentials and transfers under their own terms. ClubOS may present prices, fees, payment status, refunds, and installment information but is not the seller of a club’s programs and does not hold club funds. Clubs are responsible for prices, taxes, refunds, chargebacks, and fulfillment unless a separate written agreement says otherwise.

You retain rights in content you submit. You grant ClubOS the limited rights needed to host, process, protect, transmit, and display that content to operate the service. You must have permission to submit it. ClubOS and its licensors retain all rights in the software, design, documentation, and service marks. A player record may remain associated with the player across clubs subject to verified identity, guardian authority, privacy choices, and lawful retention requirements.

We may change, maintain, or discontinue parts of ClubOS and may limit features to protect users, infrastructure, or delivery reputation. We may suspend or terminate access for a Terms violation, abuse, nonpayment, legal requirement, safety concern, or material risk to the service or others. Where practical, we will provide notice and a chance to cure. Users may stop using ClubOS at any time; clubs remain responsible for lawful export, retention, and deletion of their records.

ClubOS is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. ClubOS does not replace a club’s safeguarding, medical, legal, financial, or emergency responsibilities.

To the fullest extent allowed by law, ClubOS LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, or goodwill. Our aggregate liability for a claim will not exceed the amount paid to ClubOS for the affected service during the twelve months before the claim, or $100 if no amount was paid. These limits do not apply where prohibited by law.

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Courts with jurisdiction in Wyoming will hear disputes unless applicable consumer law requires another forum. If a provision cannot be enforced, the remainder continues in effect. Questions or legal notices may be sent to support@clubos.ai or ClubOS LLC, 75 E 3rd St Ste 7, Sheridan, WY 82801.